Privacy Policy

1. Introduction

Welcome to **IndiaLeadPro** ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of the accounts you integrate with our platform. This Privacy Policy details how we collect, store, process, and protect your information when you use our automated lead management and allocation services.

2. Information We Process

To operate our automated allocation and synchronization services, we process the following data:

• Lead Telemetry: Lead details synchronized on your behalf (including contact info, requirements, and location).
• Auth Credentials: Secure integration tokens, API keys, or system credentials required to authenticate and synchronize with your linked marketplace profile. Note: We never ask for, store, or share your account passwords. All connections are secured and strictly isolated.
• System Logs: Integration sync statuses, request latencies, and platform uptime metrics.

3. How We Use Your Data

We process synchronized lead data strictly to deliver and optimize our automation services:

• To monitor and synchronize new buyer matches on your behalf.
• To evaluate custom keywords and automatically route high-value leads to your dashboard.
• To present synchronized leads in your secure private panel.
• To transmit instant alerts to your designated WhatsApp number when matches are found.

4. Data Isolation & Security

Your data is completely private. We implement bank-grade encryption protocols and strict row-level security (RLS) policies within our database cluster. Your connected accounts, configured keyword queries, and acquired lead records are strictly isolated. No competitor or external third-party can ever see or access your lead stream.

5. Data Retention

We store lead acquisition logs and metadata only as long as necessary to facilitate your business campaigns and historical audits. You can completely wipe your connected credentials and downloaded lead databases at any time directly through your settings panel.

6. Cookies, Analytics & Visitor Tracking

We collect information about your browser type, IP address, geographical location (inferred from IP address), referral source, page views, and website navigation paths using cookies and web analytics tools. This helps us optimize site performance, analyze visitor trends, and prevent fraudulent activity. You can configure your browser settings to reject or delete cookies, though this may disable certain portal features.

7. International Data Compliance (UK GDPR & India DPDP Act)

As a UK-incorporated business serving clients primarily in India, we adhere to global privacy frameworks including the UK General Data Protection Regulation (UK GDPR) and the Digital Personal Data Protection (DPDP) Act, 2023 of India. You possess the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal data we store about you.
• Right to Correction/Erasure: You can modify your information or request the complete deletion of your account and personal records at any time.
• Right to Withdraw Consent: You have the right to withdraw your consent for processing and data synchronization, which will instantly terminate active automations.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please visit our Contact Page to connect instantly with our legal and security operations team over WhatsApp.